Altus InSite is committed to a high standard of customer service and we take pride in providing the commercial real estate community across Canada's with the most complete and up-to-date data. We strive for continuous improvement through active listening to ensure that the system, our processes and our people are able to anticipate the changing needs of the marketplace and it’s participants.

If you are experiencing issues with your access or our reporting options, many of the most common support questions we get can be found in this section with the answer or the options available to you.

If the issue you are experiencing, or the question you would like answered is not listed, please contact us by email.